Scope of This Policy
This Privacy Policy explains how Orion Studios collects, uses, and shares information when you visit www.orionstudios.dev, submit a form, book a call, request a quote, use an Orion Studios CMS reporting or Facebook Page connection, or otherwise communicate with us through the site.
If we enter into a separate client agreement with you, that agreement may include additional project-specific privacy, security, or confidentiality terms that also apply to the work we do together.
Information We Collect
- Contact details you provide, including your name, email address, phone number, company name, and the contents of your message.
- Project, scheduling, and billing details you share during discovery, proposals, invoicing, onboarding, or client support.
- Usage data collected automatically, such as pages viewed, device and browser information, approximate location, referral source, and on-site interactions.
- Communications and attachments you send to us by email, contact forms, booking flows, or related service channels.
How We Use Information
- To respond to inquiries, schedule calls, and prepare proposals or statements of work.
- To operate, maintain, secure, and improve our website and internal systems.
- To deliver services, manage projects, send updates, and provide client support.
- To process invoices, subscriptions, or other payments associated with our services.
- To understand website performance, measure traffic, and improve the effectiveness of our marketing.
- To comply with legal obligations, enforce our agreements, and protect our rights and users.
Connected Google account data
Clients may choose to connect an authorized Google account to Orion Studios CMS reporting. With that authorization, the service may access Google Search Console search performance data and Google Business Profile performance data, along with the account, property, and location identifiers needed to request those reports.
Google user data is used only to display reporting inside the client's Studio, prepare client-authorized care reports, and supply labeled aggregate metrics to Orion's authenticated CRM fleet view. Labeled aggregates may appear in care reports delivered to the client. Raw Google records and OAuth tokens do not leave the client site database.
Orion Studios does not use Google user data for advertising or sell it. We share it only with the client through authorized reporting, with Orion staff through the authenticated CRM fleet view, and with service providers needed to host, secure, and operate the reporting service.
The connection stores an encrypted OAuth refresh token in the client site database. Imported Google reporting data, including daily query, page, and profile records and their performance metrics, stays in that database and follows the site's retention practices. Disconnecting the integration deletes the stored refresh token and stops future synchronization. Clients can also revoke access from their Google Account.
Google provides one broad Business Profile management scope for this connection. The Orion Studios reporting integration limits its use to read-only account, location, and performance requests and does not edit Business Profile listings.
Facebook Page sharing
A Studio administrator can connect a Facebook account and choose a Page they manage. We read eligible Page names and identifiers to support that choice and store the selected Page access token encrypted in the service database. We also keep the connecting administrator identifier, permission records, connection status, and sharing history.
When you choose to share an article, we send its published title and website link to Meta for publication on the selected Page. Automatic sharing requires a separate choice and applies to newly published articles. We read Page posts to verify delivery and avoid duplicate posts. We do not use this connection to collect follower profiles, sell Facebook data, or generate advertising audiences.
Disconnect Page in Studio, under Blog automation Settings, removes the stored Page credential and stops future automatic sharing. You can also remove Orion Studios CMS through Facebook business integration settings. Disconnecting does not delete posts already published on Facebook, and a post already being sent may still finish.
To request deletion of Facebook connection data and sharing history, email contact@orionstudios.dev with your website and Page name. Do not send passwords or access tokens. We verify that you control the connection before processing the request. Unsettled publication requests must finish or be resolved before their records can be erased. Delete any public posts through Facebook if you also want those removed.
Data Retention
We keep information for as long as reasonably necessary to respond to inquiries, deliver services, maintain business records, resolve disputes, meet tax or accounting obligations, and satisfy other legal requirements.
When information is no longer needed, we will delete it, de-identify it, or securely archive it where practical and appropriate.
Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you. You may also have the right to object to certain processing or request data portability under applicable law.
- You can ask us to update or delete inaccurate contact or project information.
- You can opt out of non-essential emails by following unsubscribe instructions when they are available.
- You can opt out of operational text messages at any time by replying STOP, and request help by replying HELP.
- You can disable cookies in your browser or use privacy controls provided by your device or browser.
- You can contact us at contact@orionstudios.dev to make a privacy request.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or alteration.
No website, database, or transmission method is completely secure. Because of that, we cannot guarantee absolute security.
Children and Policy Updates
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
We may update this Privacy Policy from time to time. If we make material changes, we will post the revised version on this page and update the effective date shown above.
Questions
Privacy questions or requests
If you need a copy of this document, want clarification, or need to make a request related to it, email us and we will reply from our team inbox.